Privacy Policy

This Privacy Policy describes how 612 Allerton Avenue Creative Arts Therapy PLLC collects, uses, and shares personal information of users of our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.

  1. Information We Collect:

    We collect several types of information from and about users of our website, including:

    • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you register for an account, subscribe to our newsletter, request information, or otherwise communicate with us.
    • Health Information: As a therapy center, we may collect sensitive health information from you, such as your medical history, mental health status, and treatment preferences. This information is collected with your explicit consent and is used solely for the purpose of providing you with appropriate therapeutic services.
    • Payment Information: If you make payments for our services, we collect payment information such as your credit card details or other financial information. This information is processed through secure third-party payment processors.
    • Usage Data: We automatically collect information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information helps us analyze trends, administer the site, track user movements, and gather broad demographic information for aggregate use.

  2. How We Use Your Information:

    We use the information we collect for various purposes, including:

    • Providing Services: To provide you with the creative arts therapy services you request, including scheduling appointments, conducting therapy sessions, and communicating with you about your treatment.
    • Improving Our Services: To analyze usage data and feedback to improve our website, services, and user experience.
    • Communication: To respond to your inquiries, provide customer support, and send you updates, newsletters, and promotional materials. You can opt-out of receiving promotional emails at any time.
    • Legal Compliance: To comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
    • Security: To protect the security and integrity of our website and services, including detecting and preventing fraud, abuse, and other harmful activities.

  3. Sharing Your Information:

    We may share your information with third parties in the following circumstances:

    • Service Providers: We may share information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website hosting providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
    • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
    • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
    • With Your Consent: We may share your information with third parties when we have your consent to do so.

  4. Data Security:

    We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

    • Encryption: Using encryption to protect sensitive information transmitted online.
    • Secure Storage: Storing your information on secure servers with limited access.
    • Access Controls: Implementing access controls to restrict access to personal information to authorized personnel only.
    • Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

    Despite these measures, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

  5. Your Rights:

    You have certain rights regarding your personal information, including:

    • Access: You have the right to access the personal information we hold about you.
    • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
    • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
    • Objection: You have the right to object to the processing of your personal information in certain circumstances.
    • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

    To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

  6. Data Retention:

    We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing you with our services, complying with legal obligations, resolving disputes, and enforcing our agreements.

  7. Children’s Privacy:

    Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.

  8. Changes to This Privacy Policy:

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  9. Contact Information:

    If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

    • Email: mtspriya6@gmail.com
    • Address: 1 Wartburg Place, Mount Vernon, NY 10552
    • Phone: +19473648564